| Home | About us | Classes | Consultancy | Clients | Photo gallery | Contact | |   |
 |  |  |  |
Course domain: Customer Complaints
Details:
This course is addressed to customer care representatives whom operate in face to face or by phone relation with customers. It presents operational elements, management of complaints, communication techniques with complainers, methods to solve the issues raised by customer's, do's and don'ts in complaints; Making money off complaints.
Parteneri media:
